Cookie Policy

Last updated: January 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analysing how you use our site.

How We Use Cookies

We use cookies to:

  • • Ensure our website functions properly
  • • Remember your preferences and settings
  • • Analyse website traffic and user behaviour
  • • Improve our services and user experience
  • • Provide relevant content and functionality

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, form submission, and security features. The website cannot function properly without these cookies.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, time spent on pages, and navigation patterns. We use this data to improve our website's performance and user experience.

Functional Cookies

These cookies remember your preferences and choices (such as language or region) to provide a more personalised experience. They may be set by us or by third-party providers whose services we use.

Third-Party Cookies

We may use third-party services that set their own cookies, including:

  • Google Analytics: To analyse website usage and performance
  • Content Delivery Networks (CDN): To improve website loading speeds
  • Email Service Providers: To manage contact form submissions

These third parties have their own cookie policies, which you can review on their respective websites.

Managing Cookies

Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • • View cookies stored on your device
  • • Delete existing cookies
  • • Block cookies from specific websites
  • • Block all cookies
  • • Receive notifications when cookies are set

Note: Blocking or deleting cookies may affect website functionality and your user experience.

Browser-Specific Instructions

Chrome

Settings → Privacy and security → Site settings → Cookies and site data

Firefox

Settings → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and stored data

Cookie Duration

Cookies may be:

  • Session cookies: Temporary cookies that expire when you close your browser
  • Persistent cookies: Cookies that remain on your device for a set period or until you delete them

Our analytics cookies typically expire after 26 months, while functional cookies may have varying expiration periods based on their purpose.

Your Consent

By continuing to use our website, you consent to our use of essential cookies. For optional cookies (analytics and functional), we'll ask for your specific consent through our cookie banner when you first visit the site.

You can withdraw your consent at any time by adjusting your browser settings or contacting us directly.

Changes to This Policy

We may update this cookie policy from time to time to reflect changes in technology, legislation, or our practices. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about our use of cookies, please contact us:

Email: privacy@eden-hearth.co.uk

Phone: +44 (0) 1234 567890

Website: Contact Form